Can Shopee only use its logistics for delivery? Logistics delivery details

When it comes to Shopee delivery, in fact, most of the time it is the logistics of its platform. However, it may not be particularly convenient for merchants. So, can only its logistics be used for delivery? There are still doubts about this point. So, next, let’s talk about the introduction of delivery logistics.

Logistics delivery details

1. The new flow mainly includes self-owned channels SLS, LWE, and China Post small packet and surface mail services.

2. Malaysia’s logistics currently mainly recommends two channels: LWE and China Post Small Parcel Service, and will also launch its own logistics service in the future.

3. Central Taiwan uses YTO as the designated supplier of the platform.

4. Indonesia uses its own channels and LWE’s channels.

4. Tai currently recommends two main channels: LWE and China Post Small Parcel Service, and will also launch its own service in the future.

Because Southeast Asia and Taiwan are not as standardized as Europe and the United States, the channels recommended by the platform are strictly screened and tested and are guaranteed.

Therefore, it is not allowed to use any other platform other than the recommended one. If you use other platforms, you will not be able to track the waybill number, and the order will be judged as late delivery or false delivery. Therefore, for now, you can only use the designated logistics or the platform's logistics, and you cannot arrange it yourself.

Otherwise, even if it is sent out, the platform will not recognize it, so be careful.

Frequently asked questions about shipping:

Q: Can different orders from the same person be combined for shipment?

Answer: Because the same order number corresponds to a single logistics number, if two orders are combined and shipped, one of the orders will be missing information and will be regarded as not shipped, which will cause an unshipped rate. Therefore, different orders from the same buyer cannot be combined.

Q: Why can't I apply for a tracking number?

A: Failure to apply for a tracking number may be due to the following reasons:

(1) There is no logistics information.

(2) You can only print the delivery note. If you select other channels, you cannot print in the background. Therefore, you can only select according to the requirements to print it out.

(3) The products in the order are prohibited from sale.

(4) According to relevant regulations, the amount of orders placed in China and Indonesia must not exceed the limit. If the amount exceeds the limit, the order cannot be generated. There are no restrictions for other markets. Therefore, you still have to follow the regulations.

(5) If none of these reasons lead to the inability to print, it may be caused by the system. Please contact your account manager for assistance. Look at the problem. With the help of the account manager, it can basically be solved. After all, no one wants to have problems with the order.

Therefore, Shopee can only use its own logistics or designated logistics for delivery. Because logistics is not yet standardized, the platform has selected relatively efficient services to ensure the efficiency of logistics. Therefore, currently delivery can only be carried out through known logistics.