What should I do if I forget my Shopee main account username? How can I retrieve it?

When it comes to opening a Shopee store, first of all, you need a main account. However, some people forget the username of the main account after applying. What should they do at this time? Next, let’s talk about how to solve the problem of forgetting the username. If you want to know, you can take a look.

How to retrieve?

1. Open the official website of s.

2. Find the settlement and you can see a progress check below the process.

3. Click to view the progress and select Forget.

4. You can modify it by using the user name, number, or email you provided when applying.

So, if you forget something, you can use this method to retrieve it. It is recommended that you write it down in a notebook after retrieval to avoid forgetting it next time and having to modify it again, which is not good.

It is recommended that the password meet the following two requirements:

1. Minimum 8 characters - more characters are better.

2. Mixed case - Mixing different types of characters is safer.

s will not ask for your account login password or wallet PIN through phone calls or social media, so if you encounter this situation, don't tell it easily, and log in through s's official website. This way, your account is safe. Everyone should pay attention and be careful of anyone who asks you for your account number and password.

Why can't I log in?

1. Platform issues. Sometimes, the platform needs to update the system, which may cause the inability to log in. You can check the seller group, community, backend notifications, etc. to see if other people cannot log in. If no one can log in, it is a platform issue and you can wait for the recovery.

2. Network problem. This may also be caused by slow network or poor network speed. It is recommended to restart the router to see if you can log in.

3. The account name and password are wrong. The format of the account name is "XXX:main". This must be added at the end to be the correct account name. Therefore, many sellers will not pay attention to this point, resulting in the prompt that the account and password are wrong. Also, please note that ":" must be in English. If the password is wrong, you should also check whether it is a case-sensitive issue, and then try a few more times.

4. Browser cache problem. Sometimes the browser remembers the password, resulting in too much cache and failure to log in. You can clear the cache and try again to see if you can log in. It is recommended that you use Google to log in, which is less likely to cause problems.

If you forget the username of your Shopee main account, you can find it in the progress check on the official website. The system will then send you a message to modify it. After the modification, you can log in and use it again. But remember to keep a copy of it the next time you log in, so that you will not forget it when you need it, and you don’t have to keep a copy again.