How does Amazon chat with sellers? How?

The difference between Amazon and Taobao in China is that Taobao in China can directly have a chat tool interface to facilitate communication between users and merchants, but Amazon does not have such a tool. Therefore, many times, users do not know how to chat with sellers?

By what means?

1. After entering the website, scroll to the bottom, find [Help] and click to enter.

2. After entering the help, scroll to the bottom and click [Need other help?]. You can see the [Contact Us] button on the right and click it to enter.

3. Enter your account and password and click [Login].

4. After entering the contact, select the type. You can also contact by email, phone, or online customer service. I usually use online customer service because it is more convenient and clear. And the reply is immediate.

5. Enter the question to get a preliminary idea of ​​the question you want to know. Click [Chat].

6. Then you can contact the customer service staff. You can tell the customer service staff about the problem. Generally, you will get a satisfactory answer. If not, call them.

Many people also complained that the specific steps for contacting the seller's customer service were too troublesome and hidden. It was even more troublesome to click around and encounter some problems that were difficult to describe clearly. At this time, you can solve the problem by calling the official customer service hotline:

Customer service phone number: 400-810-5666

Overseas users: 86-28-65332666

What are the requirements for opening a store on Amazon?

1. If you want to join the platform, you must be an enterprise. The enterprise must be registered, have the qualifications to sell the corresponding products, and have the qualifications to issue invoices. The application information must be consistent with the information in the license. If it does not meet the requirements, the registration will not be approved.

2. In addition, the products also need to meet the regulatory standards of the destination country, which requires familiarity with export production standards and the possession of export product testing equipment.

3. Choose a good delivery company. With customers spread all over the world, you will receive orders from different countries. If you choose the self-delivery model, you need to have the ability to deliver goods to various countries. Of course, most people choose a logistics company.

4. The same individual is not allowed to open multiple accounts at the same time, but can open different stores on major sites.

5. If you sell your own goods, you need to provide a registration certificate or a business acceptance notice. If you sell imported goods, you need to provide a customs import goods declaration form.

If Amazon wants to chat with sellers, they can do so via email, find customer service on the Amazon interface and explain the problem to the other party, or call. Because Amazon does not have a chat tool, there is no way to communicate with sellers yourself. Usually, these three methods are used to contact the other party.