TEMU is a platform that provides reviews of various products. User ratings have a direct impact on product visibility and sales. If merchants find that their products have low ratings on TEMU, this may have an adverse impact on their business. This article will explore the merchant's response strategies for low ratings and the ratings at which products may be relisted. 1. What to do if temu score is low Before taking steps to improve ratings, merchants first need to understand the reasons for low ratings. These reasons may include: Product quality issues: Whether the product does not match the description or has quality issues. Logistics service: whether the delivery is timely and whether the logistics service meets the customer's expectations. Customer service: whether after-sales service is in place and whether customer inquiries are effectively responded to. Product description: Whether the product description and pictures accurately reflect the actual condition of the product. 2. What is the TEMU score required for the product to be put back on the shelves? The TEMU score required to get an item back on the shelf usually depends on the platform's specific policies and product categories. Some general recommendations include: Platform Standards: Understand TEMU's minimum rating requirements for relisted products and strive to meet or exceed this standard. Continuous improvement: Even if the product has been temporarily removed from the shelves, merchants should continue to improve their products and services to improve their ratings. Contact TEMU Customer Service: Contact TEMU customer service or merchant support directly to learn how to improve the rating and the specific process of re-listing. Facing low ratings on TEMU, merchants need to analyze the reasons in depth and take a series of measures to improve their ratings. At the same time, they need to understand the platform's relisting standards and maintain high ratings through continuous quality control and customer service. |
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