How many points will Shopee deduct before being frozen? Is there still a chance after being frozen?

Shopee platform, like other platforms, actually has its own operating standards, and this set of standards is used to constrain merchants. Therefore, Shopee merchants are also worried about the problem of deductions, and if the deductions exceed the standards, there will be freezing. How many points will be frozen?

1. How many points will Shopee be frozen if it deducts points?

In Shopee’s equipment, there are levels of punishment. On the platform, if a store is deducted 3 points, the corresponding punishment is Level 1. If 6 points are deducted, it corresponds to Level 2. If 9 points are deducted, it corresponds to Level 3. And so on. If 12 points are deducted, it corresponds to Level 4. If 15 points are deducted, it corresponds to Level 5.

Freeze is level 5. If a store is frozen for 28 days in Shopee, it means that the account has been punished, which means that the store's score has been deducted by 15 points. Therefore, when running a store, you must pay attention to the rules and regulations to avoid the store being deducted. If the deduction is too high, the account will be frozen. I believe that everyone does not want the store to be deducted too many points.

For example, if a store is deducted 3 points by the platform, it will be banned from participating in theme activities within 28 days, and will not be able to participate again until the seventh week. The deducted points will also be cleared on the first day of the first week of the next quarter.

Let me give you another example of a specific penalty for deducting points. For example, if a seller is deducted 3 points within a week, he will be banned from participating in theme activities within 28 days. However, if he does not care and is deducted points again in the next two weeks, he will not only be unable to participate in theme activities, but also will not be able to receive subsidies in the future. This has a huge impact and will result in a lot of losses.

This person will not be able to get the right to participate and operation subsidies again until the seventh week, and the accumulated deductions will be reset on the first day of the first week of the next quarter.

When the points are deducted to a certain level, they will be reset to zero. Although they will be reset to zero, if you have points deducted, you will be punished and will not be able to participate in many activities. This will make it more difficult to maintain the store. Therefore, you still have to abide by the rules and try not to be deducted points.

2. Is there still a chance for freezing?

If you accidentally get deducted points, don't worry too much, because there are relevant regulations for this. The specific regulations are that after the 28-day store penalty period ends, the penalty will be automatically lifted and the deducted points will be reset quarterly. Of course, as long as it is not particularly serious, there is a chance to recover.

Usually, if the points deducted by Shopee exceed 15, the store will be frozen and will not be able to participate in the platform's activities for a long time. This is still a huge loss for the store. However, the deducted points will be reset on a quarterly basis and the matter will be clear after the end. Of course, the freeze cannot be a particularly big problem, otherwise it will not be easy to recover.