How to refund Lazada deposit? Answers to questions about refunding deposit

There are still many merchants opening stores on Lazada. Since you have decided to open a store on this platform, you need to meet the relevant conditions. And if you open a store on this platform, you also need to pay a deposit. So how can you get the Lazada deposit back? The following is an introduction.

How to refund Lazada deposit?

You need to apply through the PSC customer service channel. After the platform review is successful, the platform will help the seller close all stores in 6 countries and return the frozen deposit. The return date is 30 natural days.

Q&A on Deposit Return:

1. Will the deposit be returned if the seller applies to close the store?

Answer: Currently, Lazada does not have a channel for sellers to voluntarily withdraw from operations and apply to close stores. If the seller needs to close the store voluntarily without any fault, he/she needs to apply through the PSC customer service channel. After the platform review is successful, the platform will help the seller close all stores in 6 countries and return the frozen deposit. The return date is 30 natural days.

2. If the account fails to pass the review after paying the deposit, will it be refunded?

A: Yes. If the deposit has been paid in the todo stage, but it fails to pass the review after submission, the seller can unfreeze the deposit by himself and the deposit will be credited to the account on the same day.

3. If the Alipay account bound to the deposit is closed, will it affect the operation of the store?

A: If there is money in Alipay, it cannot be closed. If the seller wants to close the Alipay account by himself, all the money in it must be settled before the operation can be performed.

4.How many sellers can be bound to one Alipay account for depositing a security deposit?

A: You can only bind one seller.

5. Once Alipay is successfully bound, is it allowed to be changed?

Answer: Alipay does not allow changes.

6. When paying the deposit, it prompts that I need to pay with verified Alipay. What should I do?

Answer: Please click on the task to pay the deposit, click on freeze the deposit again, jump to the Alipay interface (it will log in by default with the Alipay account you last logged in to, which may be inconsistent with the corporate Alipay account used to register Lazada), and click exit in the upper right corner.

Regarding the question raised at the beginning, the above content has been answered. Merchants should know how to return the deposit. This deposit can be returned when you apply to cancel the store. Of course, the cancellation of the store also needs to meet certain conditions, so merchants need to understand the relevant information.

Recommended reading:

Which one has more traffic, Shopee or Lazada? Which one should I choose?

Is the Lazada store ID the same as the seller ID? How to bind a Lazada store to a P card?

How to deal with the out-of-stock timeout of Lazada store orders? What happens if Lazada delivery is overdue?