What abilities does a foreign trade merchandiser need? Is English a high requirement?

The work of a foreign trade merchandiser is actually quite tiring. After all, you have to track the order throughout the entire process, including the processing, shipment, insurance, inspection, customs declaration and foreign exchange settlement of goods. So, what abilities do foreign trade merchandisers need to have?

1. What abilities do foreign trade merchandisers need?

1. Good communication skills. Able to communicate and coordinate with various departments within the company and communicate well with customers;

2. Good oral English and familiar with foreign trade knowledge. Achieve language barrier-free communication and master the basic knowledge of foreign trade English correspondence and translation;

3. Strong adaptability, and the ability to handle emergencies and incidents in a proper manner and with appropriate language, such as customer complaints, delayed delivery, and other emergencies;

4. Have solid professional knowledge, master sufficient professional terms, and be able to communicate smoothly with lay customers and factory suppliers;

5. Be careful and have a strong sense of service. There will be a lot of documents involved in the work, so carefulness and seriousness are essential. Have a sense of teamwork. The merchandiser is the link between customers, factories, and freight forwarders, and the quality of his work directly affects customers and factories.

2. Are the English requirements for foreign trade merchandisers high?

To be a foreign trade merchandiser or document clerk, you only need to have a level of English proficiency of CET-4. If the merchandiser does not have direct contact with customers, the English requirement is not high.

3. How many types of merchandisers are there?

Merchandisers are divided into: business merchandisers, foreign trade merchandisers, and production merchandisers.

Business follow-up: Follow up with customers. Especially those who have shown interest in the company's products and have the intention to buy. A series of activities aimed at concluding business and signing contracts. Externally called salesperson or sales assistant.

Production follow-up: arrange production for received orders. Track production progress and deliver goods to customers on schedule. Internally, they are called business managers, production supervisors, or assistant general managers. Whether they are merchandisers in foreign trade companies or in factories and enterprises, their basic responsibilities are composed of "business follow-up" and "production follow-up". They are full-time personnel who process orders, track products, and track the flow of service operations based on customer orders.

In general, foreign trade merchandisers need to have good communication skills, English speaking skills, strong adaptability, solid professional knowledge and a strong sense of service.