Will Amazon clear my account if I violate the restricted products policy? What are the rules?

On Amazon, everyone generally needs to abide by the rules. If you don't abide by the rules, there may be corresponding penalties and impacts on your store. Will Amazon clear your store if it violates the restricted product policy?

1. Will Amazon clear my account if it violates the restricted products policy?

According to Amazon policy, the seller's violation record will remain in the account for 180 days, and will automatically disappear from your account status page after 180 days. However, this record will not affect the seller's account status and performance, nor will it affect your normal sales.

2. What are the scoring and deduction rules?

1. All new sellers have an initial score of 200 points. Sellers will receive an additional 4 points for every 200 orders they successfully complete in the past 180 days.

2. Each time a seller is found to have a new policy violation, points will be deducted from the account health rating score, and the deducted points will be restored when the seller successfully resolves the violation. The score of each violation depends on the severity, usually 2 to 8 points, but serious violations will automatically reset the seller's account health rating score to zero. In addition, if a seller violates the same policy multiple times, in some cases, repeated violations will double the points.

3. Once a seller’s account is deactivated for falling below the lower limit of the account status rating score (99 points), they need to resolve the violations on the account status page. They can appeal against these violations or file a dispute. If the appeal or dispute is successful, Amazon will withdraw the order.

4. Amazon account rating is a color-coded numerical score between 0 and 1,000. There are three colors corresponding to different score values. "Green" ("Healthy"), with a score of 200-1,000, means that the seller's account is not at risk of being deactivated according to the policy involving that score.

5. If the seller's account health rating is "yellow" ("at risk") and the score is 100-199, it means that the seller's account is at risk of being deactivated. If the seller's account health rating is "red" ("unhealthy") and the score is 99 or lower, it means that the seller's account meets the deactivation requirements or has been deactivated.

6. If the seller's account is in a "risky" or "poor" status, the seller needs to resolve the issues affecting the account status rating score within 7 days, otherwise the seller's account may be deactivated.

If Amazon violates the restricted goods policy, it will generally clear the goods directly, and at the same time there will be a restriction on the store’s traffic, so the related impact is very large.

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