Can I return an item after 90 days of purchase on Amazon? Can I return an item after it has been unpacked?

If you purchase goods on Amazon's cross-border e-commerce platform, but are not satisfied with them after receiving them or want to return them for other reasons, I would like to ask Amazon if you can return them within 90 days of purchase?

1. Can I return products purchased on Amazon within 90 days?

It depends

Generally speaking, Amazon's return period is 30 days, which means that you can apply for a return within 30 days after receiving the product. However, this period is not absolute, and some products and situations may have different regulations. For example:

1. Some special categories of goods, such as jewelry, watches, clothing, shoes, etc., may have a longer return period, such as 60 days or 90 days. You can check the specific return period on the product details page or order page.

2. Amazon may extend the return period under some special circumstances, such as holidays, epidemics, shipping delays, etc. You can check the latest return policies and notices on the Amazon website.

3. Some special types of goods, such as digital content, gift cards, and personalized customization, may not be returnable or have special return conditions. You can read the product description and return terms carefully before purchasing.

Therefore, if you want to know whether you can return an item you bought on Amazon within 90 days, you need to make a judgment based on the item you purchased and the situation. If you are not sure, you can contact Amazon customer service or try to apply for a return directly.

If you qualify for a return, Amazon will provide you with a free return label and instructions for sending the item back. If you do not qualify for a return, Amazon will tell you why and may offer you other solutions.

2. Can I return products after unpacking them on Amazon?

It depends

Amazon’s return policy is divided into two situations: one is that the product has quality problems or does not match the description, and the other is that the product has no problems, but the consumer is not satisfied or no longer needs it.

In the first case, Amazon will cover the return shipping costs and refund the full amount. In the second case, Amazon will decide whether to accept the return and whether to charge return shipping and handling fees based on the category and status of the product.

So, if the product has been opened, can it still be returned? This depends on the type and condition of the product. Generally speaking, the following types of products cannot be returned:

1. Digital content, such as e-books, music, videos, etc.

2. Software, games, DVDs, etc. that have been unpacked or activated

3. Personal care products, cosmetics, food, etc. that have been opened or used

4. Customized or customized products

5. Perishable or expired goods

6. Plants, flowers, etc.

If the item you purchased does not fall into the above categories and is in its original condition, you can return it within 30 days of receiving it.

Amazon's return policy is relatively flexible and friendly, but there are also some restrictions and requirements, so everyone should understand the product information and return terms clearly before purchasing.

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