Is cross-border e-commerce agency operation reliable? How to find an agency?

There are many merchants engaged in cross-border e-commerce, but some merchants have many stores and cannot manage them by themselves, so they need to find someone to help operate them on their behalf. But is agency operation reliable? This is still unclear to everyone, so today, let’s talk about the content of cross-border e-commerce agency operation.

How to find an agent?

There are good and bad agents. There are experienced operation teams and supporting American customer service teams, which have brought many successful cases. There are also many companies that deceive sellers, fool sellers, and then hide various routines in the contract as an excuse not to refund, and will continue to ask for continued payment to deceive sellers. So don't be too casual when choosing a company.

1. Look at the company's strength and the categories it is good at. First, look at the company's familiarity with the product, whether it can see the advantages and disadvantages of the product, and whether it can give you pertinent suggestions instead of bragging or making overly exaggerated promises. The second is to look at the ability to operate, whether the store operator has enough experience and level to operate the product.

Finally, it depends on the company's trends and future plans. The current agency operation service period is about two years. It is necessary to understand whether the agency company has a healthy development trend. Otherwise, it is very likely that the agency operation will be gone before the service period ends, which is not worth the loss.

2. Consider the sense of responsibility. In many cases, whether success can be achieved depends on the operation, cooperation and sense of responsibility of the agent. When encountering problems, will they communicate in a detailed and patient manner, how the docking work is done, the response speed, the way to solve the problem, etc. Before cooperation, it is best to identify the operator and communicate fully. If he is responsible, then basically you can cooperate.

Another thing to look at is the ratio of investment promotion and team to make it clear whether the company's focus is on investment promotion or operations. Companies with too high a proportion of investment promotion are likely to be unreliable, because their main purpose is to defraud merchants and their attention is no longer on users.

3. Cooperation, it is much safer to increase commissions based on sales. The agency operation itself is an incremental effect. When sales are increased in the later period, the sales will be very considerable.

4. The company's reputation, especially the evaluation of customers who have worked with it, requires you to spend more time to investigate and research. You cannot trust all the search results. After all, some of them are promoted with money, so you still have to understand it yourself before making a decision.

In fact, there are reliable and unreliable cross-border agents. It all depends on whether you can choose a good agent. If you can choose a good agent, it will definitely be reliable. If you encounter a scammer, it will definitely not be effective. Therefore, when choosing an agent, you should try to fully understand the situation of these companies.