What should I do if I cannot buy something on eBay? What is the reason?

eBay is one of the cross-border e-commerce platforms. Many consumers like to shop on this platform. Some consumers said that they cannot place orders on this platform and want to know what is going on. In order to solve everyone's problems, the following content will introduce relevant information.

What should I do if I can't buy something on eBay?

1. Newly registered account

eBay has a "temporary purchase quantity" limit for newly registered buyer accounts. If you have purchased products on eBay before, if the number of products reaches this limit, you will not be able to buy anything after that.

Buyers can contact the platform customer service to see if the restrictions can be lifted, and apply to increase the purchase quantity so that they don’t have to worry about any major impact.

2. PayPal account issues

If you don’t have an eBay account bound to a bank card or PayPal account, you will not be able to place an order successfully; at the same time, your PayPal account must be authenticated, so be sure to check whether your PayPal account meets the requirements.

3. Mark as bid but not buy

If you successfully bid but fail to pay on time, the platform will consider it as "bidding without buying" and mark it, and you will not be able to bid again.

And if the number of times is too many (some say more than 5 times), then your buyer account will be frozen. In serious cases, it is likely to be cancelled and you will not be able to buy anything afterwards.

4. Frequent order cancellations

Buyers can apply to cancel an order within 1 hour after placing an order, or contact the seller to cancel before shipping. However, if you cancel an order too many times, eBay will also restrict your account purchases. After all, this will have a negative impact on both the seller and the platform.

Therefore, it is recommended that sellers purchase on demand and do not wait until a large amount is purchased and then cancel the order, which will have a negative impact on your order.

5. Too many bids

Some sellers will set the number of bids. If you bid for a product in his store but do not pay, you cannot buy a second one. Or if you bid for multiple products at the same time but do not pay, the platform will also restrict purchases from your account.

Whether you are an eBay seller or buyer, the platform's assessment standards are relatively strict. If you make any non-compliant operations, your buyer account will be restricted, affecting your bidding and shopping on eBay. Therefore, buyers also need to understand the rules of the eBay platform so as not to worry about affecting their shopping on eBay.

The reason why you cannot place an order on eBay may be caused by the above reasons. There are still certain skills in shopping on eBay. Dear consumers, if you find that you have purchased some unsatisfactory products on this platform, you can apply for a return and refund.

Recommended reading:

How to remove the business information of eBay sub-account? How to remove the restrictions?

What does eBay import fee mean? How to collect it?

Do I need to be certified to sell items on eBay? What are the requirements?