Do products on Shopee need to be certified? What is the certification process?

After opening a store on Shopee, you also need to learn and understand the rules of the platform. Otherwise, there is a possibility of violations during the operation, which may lead to the store being punished. This is not cost-effective. So, do all the products on Shopee need to be certified? Let's talk about it below.

Do products on Shopee need to be authenticated?

If you are a buyer: Please prepare your ID card in advance

If you are an individual seller: Please prepare your ID and bank account information in advance

If you are a business owner: Please prepare your company information, ID card and bank account information of the responsible person in advance.

1. For buyers who have passed the ezway real-name authentication, does the system use the ID number filled in by the buyer on the Shopee order page to check with ezway to see if the real-name authentication has been completed?

No, we ask the buyer to fill in his real-name authentication information on ezway, and we will take this information to verify with ezway. If it passes, we will use this information for customs clearance.

2. Can the recipient's name and ID number correspond to different people?

Yes, the recipient and real-name authentication are separate. The buyer can fill in a recipient, but provide the ezway-authenticated information to Shopee, and Shopee will then use the authenticated information for customs clearance.

3. What should I do if the buyer enters the same information as the EZWAY registration and the verification fails?

Resubmit.

4. After registering EZ WAY, can I only complete the authentication on one Shopee account? Or can I complete the authentication on multiple Shopee accounts?

There is no limit on the number of Shopee accounts. The same verified account can be used to complete real-name authentication in multiple Shopee accounts.

5. Does the buyer need dual real-name authentication for Ezway and Jiekou Payment? Or after Jiekou Payment authentication, when the goods are shipped to the customs, the customs prompts that Ezway authentication is required?

Both need to be verified because Jiekou Payment is certified by the Financial Supervisory Commission and Ezway is certified by the Customs. The Financial Supervisory Commission and the Customs are not connected, and Shopee is not allowed to verify on their behalf.

6. What is the difference between Shopee's real-name authentication and Jiekou and Customs Administration's real-name authentication?

In accordance with the requirements of the "Regulations on the Administration of Electronic Payment Institutions", Shopee must apply to the Financial Supervisory Commission and obtain a license from Shopee Payment to specialize in electronic payment institution business, and at the same time establish a user identity confirmation mechanism in accordance with the "Regulations on the User Identity Confirmation Mechanism and Transaction Limit Management of Electronic Payment Institutions".

Through Shopee's real-name authentication mechanism, Shopee users can use more secure and safe financial services in compliance with government regulations, safeguarding the rights and interests of both buyers and sellers.

When the product you want to buy is provided by an overseas cross-border seller, according to Article 14 of the government's "Regulations on the Administration of Electronic Payment Institutions", cross-border transactions must be handled through domestic electronic payment institutions and the buyer's one-time real-name authentication must be carried out in accordance with the "Electronic Payment Institution User Identity Confirmation Mechanism and Transaction Limit Management Measures". For details, please click here.

At the request of the Customs Administration of the Ministry of Finance, the real-name system for overseas packages will be enforced from May 16, 2020. You must complete the certification at "EZ WAY" before customs declaration business can be carried out smoothly. You can go to the Customs Administration of the Ministry of Finance to view the relevant verification process.

Merchants need to undergo real-name authentication before listing products in Shopee stores, otherwise the products cannot be listed. This is also to ensure that the store can operate legally and in compliance with regulations. Many platforms now require real-name authentication, so there is no need to worry about your privacy being leaked. After all, large platforms will still protect your data well.

Recommended reading:

How to open a Shopee online store? Are there any advantages to joining Shopee?

Does Shopee need cash flow to open a store now? How to open a Shopee store?

How can I change the legal person information on Shopee? Can the ID card be changed?