Where should I return my product to? Introduction to Shopify's refund policy

Merchants who open stores on Shopify independent stations all know that they need to promote and attract traffic outside the station. In fact, as long as the off-site traffic is done well, it will still have a good effect. However, the main problem that merchants will encounter in the course of operation is the problem of returns. So where should the returned goods be returned?

Where can I return items from Shopify ?

Return to the corresponding overseas warehouse.

Shopify refund policy introduction:

If the buyer uses a gift card and other payment methods to purchase, in the case of a partial refund, the gift card payment will be refunded first, and the other payment methods will not be refunded until the gift card amount is fully refunded.

For example, if a portion of a refund of $50 is applied to a gift card, but the seller can apply up to $20 to a credit card, the refund can be split by applying $30 to a gift card and $20 to a credit card.

How does Shopifvy refund affect sellers?

When a buyer applies for a refund, the seller does not have to worry about it having a negative impact on his store. Shopify does not assess sellers' refunds, but it also aims to reduce the number of seller refunds as much as possible, which will be beneficial to the operation of its own store and more competitive.

However, it is also possible that the order is fraudulent and you lose both the money and the goods. Regardless of the refund method, the operation is similar. You can just follow the steps above. You should also check whether the buyer's refund application is approved according to your own situation. You must do a strict check. Otherwise, if you encounter a scammer, it will have a relatively large impact on your money and goods, so you must pay attention.

Shopify returns are generally returned to the corresponding overseas warehouse. Of course, there can also be other return methods. It mainly depends on the return process provided by the product or merchant. After all, not all merchants have overseas warehouses, and after all, using overseas warehouses requires payment.

Recommended reading:

Which one is better, Shopee or Shopify? What are the differences?

Shopify fees increased by 34%, and the fee will increase to 39 yuan per month

Does Shopify require a VPN? How to register data and information?