Can I appeal if Lazada deducts 48 points? What will happen if I am deducted 48 points?

If a Lazada store is deducted points for the first time due to violations, it is necessary to pay attention not to deduct 48 points within 365 days, otherwise the points will be automatically cleared after 365 days. Can Lazada deduct 48 points and get them back?

cannot

1. What will happen if Lazada deducts 48 points?

A deduction of 48 points is the maximum deduction limit; this will result in the closure of the seller’s account, the store being permanently offline, and it cannot be restored through appeal.”

2. What is the deduction mechanism?

The platform will deduct points based on the five major violations. Sellers who violate any of the regulations will be deducted points.

Lazada deductions will be accumulated over a period of time. There are graded penalties for the accumulation of points, each of which has a direct impact on the seller's store. If the deduction reaches 48 points, the seller's account will be closed and cannot be appealed for restoration. Be sure to pay attention.

1. If the deduction reaches 12 points, new products cannot be put on the shelves within 7 days;

2. Deduction of 24 points: No new products can be put on the shelves within 14 days, consumers cannot search for store products, and the products are visible in the store;

3. Deduction of 36 points: No new products can be put on the shelves within 21 days, consumers cannot search for store products, and all products are offline;

4. The deduction of 48 points: The store will be permanently offline and cannot be restored.

3. How to appeal against deduction of points from Lazada?

Go to Seller Center > Health Center to see real-time updates of store performance. You can also view details and file a complaint with one click. You will also receive relevant emails, which contain store information, policy violation time, policy violation content, complaint email address, etc.

In summary, you cannot appeal against a 48-point deduction from Lazada, as 48 points is the maximum deduction limit, which means that the merchant has committed very serious violations or has violated the rules multiple times.