A Shanghai auntie changed her profile picture to pretend to be Bawang Tea Princess? Behind this is the internal upgrade of tea brands

A Shanghai auntie changed her profile picture to pretend to be Bawang Tea Princess? Behind this is the internal upgrade of tea brands

Shanghai Auntie, a well-known tea brand, has made a bold innovation in its brand image, which has triggered extensive discussions inside and outside the industry. This article will deeply analyze the motivation and strategy behind Shanghai Auntie's brand change.

"Is this still the 'Shanghai Aunt' I know?", "The Shanghai Aunt has returned from studying abroad", "This is not a Shanghai Aunt, this is a Shanghai rich woman", "The Aunt is younger and more beautiful now"... Recently, the news that the Shanghai Aunt changed her profile picture sparked heated discussions among netizens.

The classic visual image of a Shanghai aunt in the past was a woman with two buns on her head, wearing an open-collared cheongsam, holding a cup of tea in one hand and a straw in the other, with her index finger raised and one eye playfully blinking. The colors were mainly green or black and white.

Nowadays, the national trend has been transformed into a retro style, and the aunt has transformed into a modern girl. The Shanghai aunt has transformed into AUNTEA JENNEY. On the orange-red background, there is a girl with short hair and a tweed hat. The only thing that remains unchanged is her playful expression and a teardrop mole under her eyes.

At first glance, it looks a lot more advanced, but netizen A commented: "It smells like Overlord Tea Princess no matter how you look at it", and netizen B explained: "The same teacher designed it, so it's normal for them to be similar."

It is indeed difficult to say who borrowed from whom when it comes to brand logos. When Bawang Cha Ji first revamped its logo into its current one, it was also criticized for copying Starbucks.

1. What are the Shanghai aunties doing after all the upgrades?

Marketing guru Laura Ries wrote in "Visual Hammer": In the visual age, the best way to capture the minds of consumers is not just to use "linguistic nails", but also to use a powerful "visual hammer". Visual image is like a hammer, which can establish positioning faster and more effectively and resonate with customers. The relationship between visual image and language information is like a hammer and a nail: use the hammer of visual image to implant your language nails into the minds of consumers.

Visual marketing is an important means for brands to quickly occupy the minds of consumers. Compared with lengthy promotion of brand concepts, a powerful and connotative visual image can leave a quick impression on people.

This time, Shanghai Auntie’s visual upgrade is not just a change of the logo, but also a complete renewal of everything from product packaging to store decoration.

In the tweets from Shanghai Auntie’s official WeChat account, we can see that in addition to the modern girl described above, the brand’s complete visual image also includes a cheetah, with the side faces of the lady and the cheetah printed on the yellow cup.

The main color of the image store is also orange-yellow, with some wood color embellishments. The tables and chairs have the flavor of Shanghai-style coffee shops in the last century. The paintings on the wall are also very interesting. They are the second creation of the image of Shanghai Auntie. A lady holding a monocular telescope, like a navigator, steering the wheel and riding the wind and waves, surrounded by cheetah elements. Shanghai Auntie's new image stores will be airborne in Jinan, Hefei and Foshan in April.

From the visual design, we can see that the brand wants to express something to consumers, rather than just seeking a quick transaction. So what exactly does Shanghai Auntie want to express? Let's take a look at its copy:

"Reacquaint yourself with Shanghai Auntie and the cheetah in your heart." "Growth is an external change and the emergence of inner strength." "There is a cheetah in everyone's heart. When it wakes up, you will have the most determined strength, the strength of yourself." "Ten years ago, Shanghai Auntie was born. In the past ten years, Shanghai Auntie has grown from immature to mature, from ignorant to confident." "Shanghai Auntie takes the core of Shanghai, reshapes her appearance, accommodates everything, and creates a new life with a cup of all-encompassing tea to create an oriental modern tea life." "Not tamed, restrained, or defined, free, confident, and free, shuttle through the jungle, incarnate as an elegant cheetah, explore the world with Shanghai Auntie, follow the cheetah in your heart, see the world, and be yourself." "Openness and tolerance make the forefront modern. Modernity is vitality, confidence, and leadership. Shanghai's openness and tolerance are also the all-encompassing of this cup of oriental tea. Use the charm of tea to adjust the taste of everything. There is no limit, and it keeps exploring. Without changing the oriental soul, it happily embraces all new creatures."...

Oh, it’s time to tell a story, a brand story. The spiritual core is distilled into “self-confidence” and “elegance and calmness”. If you still haven’t felt the determination of Shanghai Auntie to upgrade, let’s continue reading:

The addition of the cheetah is the finishing touch. In the concept of film and television studies, animals are often metaphors for the protagonist's inner thoughts. In Life of Pi, the tiger represents Pi's inner desires, and the cheetah here is not only the embodiment of elegance, but also the expression of ambition. With the packaging of the three-piece set of visuals, copywriting, and videos, Shanghai Auntie seems to be really taking off.

2. When tea drinks become a “concept” like cosmetics

The most popular brands in the catering industry are undoubtedly tea brands. Just as Bawang Chaji was reported to be planning to go public in the United States in the middle of the year, Chayan Yuese reported another IPO, and then Chabaidao was officially listed on the main board of the Hong Kong Stock Exchange. Of course, the protagonist of this article, Shanghai Auntie, is also rushing for an IPO.

Shanghai Auntie was founded in 2013, which is not too late. It can even be regarded as an open player, two years earlier than the "first tea stock" Nayuki's Tea. These eleven years can also be said to be steady development. From 2015 to 2018, Shanghai Auntie completed a series of registered capital increases and equity transfers, and the registered capital increased from the initial 500,000 yuan to 10 million yuan; in November 2020, it completed the A round of financing through capital increase, with a valuation of 1.162 billion yuan; in the following three years, Shanghai Auntie completed another 3 rounds of financing; in February 2024, it completed the C round of financing through capital increase, with a valuation exceeding the 5 billion yuan mark.

As the assets grow step by step, the brand image is also constantly upgraded, from the initial avatar that looks like a real auntie buying pancakes, to the national trend new Chinese style young lady, and now to the modern girl who has returned from studying abroad. The Shanghai aunt is well aware of the truth that "surviving in the tea beverage circle is like rowing against the current, if you don't move forward, you will fall behind."

Currently, a major pain point in the tea beverage market is the serious homogeneity. In the past period of time, we have seen major brands constantly making moves. Heytea has targeted the fan economy, inviting Xu Guanghan and collaborating with Yiyou. Bawang Chaji has been focusing on the fitness crowd, launching TVCs like sports brands and marking health levels.

There are dozens of tea brands on one street. Without brand power and differentiation, it is like fighting a boss without magnification. The competition is even more fierce for mid-range brands such as Cha Baidao and Shanghai Auntie.

Today's tea brands have gone from competing in products and chains to competing in brand power. This is the involution of the category and also the maturity of the category. Just like the cosmetics industry, it has shifted from talking about function to talking about brand.

Last week, when Morketing interviewed Ms. Ma Xiaoyu, Deputy CEO of L'Oréal China and General Manager of the High-end Cosmetics Division, she mentioned that she would anthropomorphize the brands she handles, for example, YSL is a cool and unrestrained lady.

So what is Shanghai Auntie? Now this image is very clear. By using the word "Shanghai", it creates a more advanced, fashionable and elegant image. Of course, any consumer product can become a social currency, as long as the story is well told and the visuals are bright.

3. Is the upgrade useful? "If yes"

But is the upgrade of Shanghai Auntie really that effective? Morketing puts a question mark here.

First of all, keeping up with the pace is a good thing, but changing too frequently will dissipate some of the brand power that has been built up before and lose the memory point. Many netizens commented that they saw this store but did not recognize the Shanghai Auntie and thought it was a fake. In addition, the difference between this upgrade and the previous one is relatively large and it is a comprehensive change, which will indeed make consumers feel disconnected.

Secondly, if the price and product remain unchanged, the audience will basically remain unchanged. Whether the story is well told is one thing, and whether anyone listens is another. The style has been raised with great effort, but it will take time to verify what effect it can bring. Some netizens even began to worry about whether the price will increase in the future, which will lead to the loss of some consumers.

Finally, judging from the logo design alone, it seems that many consumers are not buying it. From this vote, we can see that the number of people who like the old version of the logo is even more than twice that of the new version. As to whether the renewal is useful, we can only say "if it is useful".

"Upgrading" sounds like an antonym to "sinking", and it seems to be mentioned less frequently in recent years, but in fact, consumers' demand for added value such as services and emotions is even stronger. I believe Shanghai Auntie may have done what many brands want to do.

Author: Tiana

Source: WeChat public account: Morketing (ID: Morketing)

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