Will the Shopee accounts be linked? What should I do if the accounts are linked?

Shopee is a cross-border mobile e-commerce platform, and its market scope is mainly in Southeast Asia. Merchants who have just registered a store may not be familiar with the platform rules. This article will talk about whether Shopee accounts will be linked?

The Shopee account will be linked.

What to do if the account is linked?

Among the multiple correlation factors detected by Shopee, the IP problem is the most difficult to solve, and it is also the easiest to be associated. If you want to be safe, you can have one computer, one network cable, and one Shopee store. In this way, the store and the computer are bound to the IP, and there will be no situation where one IP is used by multiple stores, and there will be no IP association. However, this method is not suitable for most Shopee sellers who operate multiple accounts. For example, if you have dozens or hundreds of accounts, do you not need to pull dozens or hundreds of network cables? Then just set up an Internet cafe, which is too costly and troublesome, and unrealistic.

There is another method that is used by most sellers and is also the safest. It uses the professional tool of Xiapu ERP to isolate IP to avoid account association caused by IP.

Generally speaking, if a seller receives an email like this, "Shopee cannot confirm the registration information of the seller's account, including sales history and listing status", then your account may have been suspected by the platform to be associated, and a problem with one account has implicated other accounts. At this time, the seller needs to do the following:

First, organize the information you want to submit to Shopee. Please note that the information for each account is different. After submitting the information, check carefully to see if there is any mistake you made that caused Shopee to suspect that you have multiple accounts.

Second, if the submitted information is not approved, you must further rectify your account according to the requirements in the Shopee email and send an appeal email here.

If Shopee detects that your account is linked, you must be sincere and take the initiative to admit your mistake, give the other party a good impression, and then take the initiative to submit relevant account information. The chances of passing the review are still very high. If the review fails, you must cooperate with Shopee to rectify the store.

In general, Shopee accounts will be linked. To prevent association, merchants can use a VPS with a fixed IP, but be sure not to purchase an account that may be a previous Shopee merchant.