Can I change the wrong email address when registering on Shopee? Why did the registration fail?

Shopee requires sellers to fill in their email addresses, but some sellers did not check carefully when filling in their email addresses, and later found that the email addresses they filled in were incorrect. If the email addresses they filled in when they entered the account were incorrect, can they be corrected later?

Generally, no modification is required and it will not affect the settlement results. Sellers can contact customer service to apply for modification later. Some shopee store opening invitations, settlement information filling, store order notifications, etc. will be sent to you via email.

Why did the entry fail?

1. Duplicate information

If any of the five most basic pieces of information, including business license, bank statement, mobile phone number, QQ number, and email address, has been submitted repeatedly, all five pieces of information will be invalidated.

2. Closing the store

The problem that often leads to store closure is about submitting information at the same time. When we submit information again, we should not submit it at the same time.

Legal persons cannot submit two business licenses at the same time. Two business licenses under a legal person cannot be submitted at the same time. Then there are many people with business licenses, and they all work in the same place. For example, Zhang San and Li Si are both in Jinan High-tech Zone, etc. It is not easy to pass this information when it is submitted at the same time. So when you submit the information, it must be a business license.

3. Loss of contact

Currently, the official invitation to join will be sent via email or some managers will communicate with the seller by phone. Therefore, we try not to use mobile phone numbers submitted with virtual number segments, and try to use the three major operators: China Mobile, China Telecom and China Unicom.

Try not to use NetEase mailbox for email. If you registered the QQ number directly with QQ, just use QQ mailbox. Another issue is the QQ number. QQ number is a place where problems often occur. If you use QQ number, you must not use a newly registered number. If you use it, Tencent will often conduct risk control and you will not be able to add an operations manager. If you cannot add an operations manager, there will be many problems that cannot be solved later.

The email address you use when logging into Shopee can be changed, but you still have to provide the correct email address when logging in, so as to avoid not being able to view the information sent by certain platforms. Finally, please ensure that the information you fill in when logging in is correct.