Will Shopify ban my account if I change my address? What actions will lead to a store ban?

Many merchants who want to build independent websites will choose the Shopify platform. When building the website, merchants need to fill in the store address. If they want to modify the store later, they can do so. So will Shopify block the account if the address is changed? The following is an introduction for everyone.

Will Shopify ban my account if I change my address?

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What will lead to the closure of Shopify stores?

1. Modify the credit card information bound to the Shopify store backend.

2. Address selection. In the Shopify backend address settings, non-mainland areas such as the United States or Canada were selected.

Once Shopify detects that the IP address of a Shopify store is logged in from within China, and the address set in the store's backend is from abroad, the store will be closed.

3. Proxy problem. Generally, when you buy or use a free proxy, the IP address you use will change frequently. Since the login address of the Shopify store backend changes frequently, Shopify will think that your account is in an unsafe state, so it will be temporarily blocked. Of course, if the account is blocked due to this situation, you can write an email to Shopify to inform them of the reason, and it can be unblocked.

How to avoid being blocked on Shopify?

It is recommended that sellers take preventive measures from the following aspects:

1. Try not to use a domestic email address to register, as the probability of your account being blocked is relatively high. It is recommended to use a corporate email address such as Gmail.

2. Fill in the Shopify store and personal information, make sure it is true and valid, and do not choose overseas regions as the country.

3. Do not use VPN when registering Shopify, because the network is unstable and may cause the store to be closed after you complete the registration.

4. Try to use one IP address to log in to the Shopify store backend.

5. Although Shopify supports sellers to open multiple websites, it is prohibited to register multiple Shopify stores on the same computer, and there is a certain probability that the account will be blocked.

6. Do not sell counterfeit, imitation and infringing products. If you receive a complaint, your store will be closed immediately and your payment account may be frozen.

7. Do not use multiple email addresses to register multiple Shopify stores, and then change logins at random, as this will cause all stores to be blocked.

8. If you have set up a US Shopify, it is recommended not to use this account. You can add Stuff accounts in the background Settings-Account and grant all permissions to this account to avoid being blocked.

After the above analysis, we can know which Shopify accounts will be blocked. If the store is blocked, the merchant can contact the platform customer service to file a complaint. It is best to avoid operations that may lead to account blocking when operating the store.

Recommended reading:

Can the domain name still be used after Shopify closes the store? How to avoid it?

How to pay the monthly rent of Shopify? How to change the package?

Is Shopify global? What are the delivery models?