What to do if Amazon FBA shipments are two boxes short? Solution

Amazon FBA means that Amazon opens its platform to third-party sellers and brings the merchants' inventory to Amazon's global logistics network. Amazon also handles terminal distribution. So what should I do if Amazon FBA shipments are short of two boxes of goods?

If you find that the quantity of goods delivered by Amazon Logistics (FBA) is incorrect, you can apply for [Check Shipment Discrepancies]. On the [Inventory] tab, click Manage Amazon Shipments.

Find your shipment and click Track Shipment. In the Shipment Overview workflow, click the Item Information tab to view the Difference.

You can copy and paste the link below into your browser for more details:

https://sellercentral.amazon.com/help/hub/reference/G201214140

1. You can contact Seller Support or your account manager to request additional storage capacity, but this is not 100% guaranteed;

2. You can close the shipments you do not plan to ship to release the available shipment quantity;

3. You can remove excess inventory from your warehouse to reduce usage.

Amazon will charge two fees for each item you place on bulk clearance:

Bulk clearance handling fees are charged per piece and depend on the size and weight of the merchandise; commission on bulk clearance sales is 15% and will be calculated based on the total recovery value.

You can copy the following link to your browser to view it (you need to log in to your seller platform account):

https://sellercentral.amazon.com/help/hub/reference/GYVCG5Q3BEJ6MLMF

After submitting a removal order, the order will change to Pending in the Removal Order Details report and the inventory will change to Reserved. The status will usually change the day after the order is submitted. After the status changes, the corresponding inventory will no longer occupy your storage capacity.

In general, if Amazon FBA shipments are two boxes short of shipping, you can apply for a cargo investigation and provide relevant supporting materials. Amazon will generally provide compensation after verifying the situation.