How can I contact sellers on Amazon International Station? How can I contact overseas customer service?

How can I contact sellers on Amazon International Station? How can I contact overseas customer service?

When we shop on domestic e-commerce platforms, if we have any questions about the products, we can contact the merchant or store customer service. However, the steps abroad are different. How can we contact the seller on Amazon International Station?

1. How to contact sellers on Amazon International Station?

1. Log in to the Amazon website and select the product you want to purchase.

2. Find the seller's name on the details page, check the logistics and delivery status, and determine whether there is a corresponding seller selling the product you purchased.

3. Click on the name of the seller to see detailed information about the seller.

4. In the lower right corner of this page, you can see the contact information of the Amazon seller. You can find the seller and contact him.

2. How to contact overseas customer service on Amazon?

1. Go to the official Amazon website, log in to your account, then scroll down and click "Help Center".

2. Enter the Help Center and click "Need additional help" - "Contact us".

3. Describe your problem on the page. The more specific the better.

4. Choose to answer Amazon’s call or actively contact online customer service.

5. If you choose to have Amazon call you, you will need to leave your phone number on the new page and wait for Amazon to call you.

6. If you choose online chat, you can directly enter your question in the new window to communicate with the online customer service.

3. Can Amazon do cross-border e-commerce?

Amazon is a high-quality B2C platform with a complete system. The FBA logistics system can not only help sellers ship goods quickly, but also manage the problems that may arise in the later stages of warehousing, distribution, logistics, etc. Due to the existence of multiple global operation centers and overseas warehouses, Amazon's cross-border e-commerce can deliver goods more quickly and efficiently. Amazon has hundreds of millions of consumers around the world. Such a large number of consumers is one of the reasons why Amazon can become the leader of the world's six major platforms. In addition, Amazon has the largest market and the most complete rules, with low competition and easy entry, which is very suitable for novices to settle in.

To summarize, the steps to contact sellers on Amazon International Station are: select the product you want to purchase, find the seller's name on the details page, and then find the contact information in the seller's information.

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