What should I do if I violate the rules in exchanging products on Shopee? Introduction to the trading policy

Although it is easy to operate a store on Shopee, the threshold is low, the cost is low, and it is not difficult to get started, but if the store or the product violates the rules and regulations of the platform, it will affect the overall development of the store. What should I do if the exchange of Shopee products violates the rules?

1. What should I do if Shopee product exchange is illegal?

If Shopee violates the listing regulations, it needs to take corresponding measures to eliminate it according to the specific situation, generally including the following points:

1. Find out where the problem lies: Check whether the products on the shelves have any illegal content, such as infringement of intellectual property rights, fraud, etc.

2. Modify product information: Modify product information based on the cause of the violation, such as modifying product description, price, etc.

3. Appeal resolution: If you believe that the judgment of the Shopee platform is wrong, you can resolve the issue by appealing.

4. Comply with regulations: When listing products in the future, you must strictly abide by the regulations of the Shopee platform to avoid violations again. In short, eliminating Shopee violations requires solving them according to specific situations, and at the same time, you must abide by the platform regulations to ensure that future operations will not violate the regulations again.

2. Shopee Platform Trading Policy

Orders with Shopee commission:

(1) Transaction commissions are only charged for completed orders (the commission base does not include order shipping costs);

(2) No transaction commission will be charged for canceling orders;

(3) The same seller is exempt from transaction commissions on all platforms for the first three months.

Notice:

Shopee reserves the right of final interpretation and does not rule out adjusting the charging items and standards. Before Shopee releases a new commission rate, the current version of the rate is applicable.

2. Calculation rules for the commission-free period for new sellers. Shopee platform:

Shopee provides a three-month commission-free period to new sellers who enter the platform for the first time. The commission-free period for new sellers on each site starts from the day the seller opens a store on the corresponding platform.

In general, if Shopee product exchange violates the regulations, the product information needs to be modified according to the reasons for the violation, and the regulations of the Shopee platform must be strictly followed in the future to avoid violations again.