Will Shopee's cross-border business account be blocked? What should I do if Shopee stops accepting orders after placing a few orders?

With the continuous improvement of platform rules and the strengthening of supervision, cross-border sellers have begun to pay attention to account security issues, especially the question of "Will Shopee cross-border account be blocked?" This article will discuss the issues related to Shopee cross-border account blocking and the coping strategies when facing the situation of no orders.

1. Will Shopee’s cross-border transactions be blocked?

It is crucial for sellers to understand the reasons that may lead to the ban of Shopee cross-border accounts.

1. Violation of platform rules

Shopee has a set of detailed rules and policies, including but not limited to product release specifications, transaction processes, after-sales services, etc. Violation of these rules may result in account penalties or even bans.

2. Selling infringing goods

Selling goods that infringe intellectual property rights, such as counterfeit and shoddy products, is a common reason for account suspension.

3. Transaction fraud

Conducting fraudulent activities such as false transactions and fake orders will seriously violate the platform rules.

4. Too many customer complaints

Frequent negative feedback and customer complaints may result in an account being warned or banned.

5. Failure to declare goods in accordance with regulations

Cross-border transactions involve import and export declarations. Failure to follow regulations may affect your account.

2. What should I do if Shopee stops accepting orders after placing a few orders?

When facing a decrease or stagnation in orders from Shopee stores, sellers can take the following measures:

1. Analyze the causes

Check whether there is any violation of platform rules, or if there are any problems with the products or services.

2. Optimize products

Improve product quality and description accuracy, optimize product images, and increase product attractiveness.

3. Adjust marketing strategy

Increase exposure by participating in platform promotions, using keyword advertising, etc.

4. Improve service quality

Improve customer service, increase buyer satisfaction, and reduce negative reviews and complaints.

5. Learn from your competitors

Study your competitors' successful cases and learn from their marketing strategies and product settings.

6. Use social media

Promote your store and products through social media to attract more traffic.

Shopee cross-border account ban is an issue that sellers need to be vigilant about. By complying with platform rules, optimizing product and service quality, learning from competitors and leveraging social media, sellers can effectively improve store performance and avoid account bans.