Where is Amazon's customer service center? How do I access it?

Many people still have questions about the Amazon Customer Service Center. Where is it? Well, let’s talk about it in detail. After all, this is related to everyone’s contact with customer service and handling of problems. Therefore, it is very important to understand it clearly. Friends who want to know can spend more time to read it.

How to access the Customer Service Center?

First of all, you should know that Amazon does not have a specific customer service center. The ways to contact customer service are relatively scattered, but there are also many ways to contact Amazon customer service, mainly the following ways:

1. Help Center. Many people know that the Help Center can be used to search for questions, and the platform will give an answer, but customer service can also be contacted here.

After clicking "Help", you will see the page below; then click on any question, scroll to the bottom of the page, you can see a line of text, then click "contact amazon" to enter the page for contacting customer service.

You can see that there are three main ways: email, phone, and chat. You can choose a way to contact customer service according to your own situation. Be sure to describe the problem you encountered clearly. If it is a more urgent problem, it is recommended that you contact by phone, so that you can get a timely response.

2. Contact customer service via email. If you encounter problems such as account closure or being copied, Amazon provides a dedicated email address to handle seller-related issues. Although it will be relatively slow, there are dedicated people to provide services, so the problem can be better solved. You can refer to the following for specific customer service email addresses:

Performance contact: [email protected]

Appearance infringement: [email protected]

If the seller's problem has not been solved, there is another simple and rough method, which is to contact the boss Jeff. His email is also managed by a dedicated team member, and he himself occasionally checks his email, and all problems can be solved. Eff's email address is: [email protected].

3. Of course, if the buyer has any problems to be resolved, he can also enter the address below, fill in the question, or send it to the customer service email and wait for a reply.

https://www.amazon.cn/gp/customer-images/contact-us.html/ref=hp_sf_pcg_seta

Although the platform does not have a dedicated customer center in China, there are places to help you solve the problems you encounter. If you encounter some situations that you cannot handle by yourself, you can choose the above methods to contact customer service.

In fact, the platform does not have a customer service center. Usually, when people contact customer service, they need to go through the help center, email, etc. Of course, you can also contact them by phone in an emergency. It depends on the severity of the problem you encounter. The online customer service actually responds quite quickly.