How do eBay buyers cancel orders? Steps

How do eBay buyers cancel orders? Steps

Ebay is an international e-commerce platform that has entered China a long time ago. Like Amazon, we can also buy things on these platforms in China. So, how can eBay buyers cancel orders?

1. Click to open the eBay website: http://www.ebay.com/.

2. Click "My eBay" and log in to My eBay.

3. After successfully logging in, click "My eBay" in the upper right corner, find the "Purchase History" option, and click to open it.

4. Click on the user ID of the seller whose transaction you want to cancel. Next, the seller's user profile page appears on the screen.

5. Click "Contact"

6. Explain to your seller why you want to cancel the order and ask them if they want to cancel the transaction at the processing center. In most cases, eBay sellers will be willing to work with you and cancel the transaction as long as you provide the correct reason.

7. Click "Send". Your information will be sent to the seller. The seller can reply to you for further discussion or cancel the order directly at the processing center.

8. Wait for eBay to send you an email to cancel the transaction. When a buyer opens a cancellation case in the processing center, you will receive an email asking you if you agree to cancel the transaction.

9. Click the link provided in the email to accept the seller's request to cancel the order. So eBay officials canceled the order.

The above are the steps for eBay buyers to cancel orders. It should be noted that if the order has not been shipped for more than 1 hour, the buyer must contact the seller to cancel it.

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