How can I successfully appeal against the deduction of points on Shopee? Why was it blocked?

There are still many rules and regulations in the Shopee platform, which require all Shopee merchants to abide by patiently. If there are any violations, the Shopee store may be deducted points. So how can you successfully appeal against the deduction of Shopee points?

How can I successfully appeal against Shopee's point deduction ?

Contact the official customer service and complete the appeal within one month. You will not be able to continue after the expiration date. Ensure that the number can receive the verification code. In addition, you should also understand the reasons why this situation occurs and try to avoid it. Pay attention to the following points:

1. Ensure the authenticity of the information. No matter what the reason for submitting an appeal, you need to ensure that the materials are authentic and cannot be repeated;

2. Control the process details in place;

3. Prepare the required materials and submit your appeal as required.

Before submitting an appeal, check whether there are any problems with all your information, and make the corresponding appeal according to the specific reason for the return. If the appeal is reasonable, the possibility of success is still very high. After submitting the appeal, wait patiently for a reply.

Why was it blocked?

1. Selling fake and unauthorized products, selling banned and restricted products, engaging in false behaviors, and using inappropriate words (such as adding irrelevant words to the product title).

2. The store has unreal pricing, duplicate products, and false negatives.

3. Use unauthorized authentication tools.

4. When purchasing products, they sometimes communicate with buyers by insulting them or using extreme language.

5. Failure to deliver the goods within the specified time.

6. Stores that are suspected of using borrowed or bought and sold information to register and open stores, using the same computer address to open multiple stores, having duplicate addresses, associated payment numbers, and stores that have materials left but no one answers the call.

If the store violates the rules and you are allowed to appeal, it must be completed within one month. If it expires, it will be permanently impossible to unblock it. Also, if the purchase is from a local store, you must find a local certificate that can provide valid unblocking documents.

In short, when Shopee merchants receive a violation notice, they should contact customer service immediately. It is best to know the reason for the violation and the attitude of the appeal should be better. If the appeal is successful, it is of course the best, but merchants should still pay attention to avoid violations as much as possible.

Recommended reading:

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