Why can't I log in to Shopify? What are the reasons?

Cross-border e-commerce is very popular. Some capable merchants will choose to do cross-border e-commerce because cross-border e-commerce has greater profits and less competition than domestic e-commerce. However, cross-border e-commerce is also more difficult. Why can't I log in to Shopify?

Why can't I log in to Shopify?

1. From October 18 to November 5, 2022, Shopify could not be opened normally in China. At present, some parts of China have been restored, and I can open Shopify normally to register and log in. However, according to feedback from netizens and the results of Ping Shopify.com using IP addresses from all over the country, it can be seen that the speed of opening Shopify in many places is still very slow, or even still cannot be opened. If you still cannot open Shopify there, or the opening speed is very slow, it is recommended to use a "ladder" to switch the IP address to overseas, and then open the Shopify official website to register and log in to the account and so on.

2. The following are the reasons and solutions for Shopify official website not being able to open for registration and login:

Unlike September 7, the last time was only Shopify's login page and registration page that could not be opened normally in China, which was a technical failure on the Shopify official side. This time, all pages under the Shopify.com domain name of Shopify's official website cannot be opened normally in China, because Shopify (or some services called by the Shopify website) is "blocked" like Google, Facebook and other websites. At least from the symptom point of view, it is very symptomatic.

I contacted Shopify's official customer service, and they responded very quickly. It seemed that many domestic sellers had already consulted them.

3. In this case, it is not a technical failure that Shopify can eliminate. Of course, Shopify will definitely find a way to solve this problem, but it may take some time. During this period, domestic independent site sellers and foreign trade practitioners will need to "show their magical powers".

This is all I have to say about the reasons why you cannot log in to the Shopify platform. There was indeed a period of time this year when you were unable to log in. Seller friends, you need to use other methods to log in.

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