How do I check my account restrictions on Amazon? Why is my account locked?

If you open a store on Amazon and your account is restricted, the store will be greatly affected. And the reason why the account is restricted is also because the merchant has violated the rules. So how can you check the account restrictions on Amazon?

If your account is restricted, Amazon will send you an email to notify you.

Why is my Amazon account locked?

1. Violation of Amazon’s Terms of Service

If you violate Amazon's terms of service, such as posting false information in reviews, engaging in fraudulent transactions with sellers, initiating unreasonable refund requests to sellers, etc., your account may be blocked.

2. Multiple accounts share one IP address

If multiple Amazon accounts share the same IP address, this may be considered an inappropriate behavior and your account may be blocked.

3. Using the same payment method for multiple accounts

If multiple Amazon accounts use the same payment method to make purchases, this may also be considered inappropriate behavior and your account may be blocked.

4. Repeated violations of Amazon’s regulations

If you violate Amazon’s rules repeatedly, such as posting fake reviews or engaging in fraudulent behavior across multiple accounts, your account may be permanently blocked.

5. Suspected of credit card fraud

If you make purchases that could be considered credit card fraud, such as buying high-ticket items and quickly refunding them, or using fake credit cards to make purchases, your account may be blocked.

6. The product lacks relevant certification

Some products need to obtain relevant certifications before they can be sold in certain countries, such as product authorization certification, safety certification, etc. In European sites, electronic products, toys, medical devices, etc. need to obtain CE certification. Policy violations are cumulative and difficult to revoke.

Generally speaking, if an Amazon account is restricted, the platform will send you an email to notify you. Then the merchant needs to restore the account permissions based on the specific situation and reasons.