How do sellers contact Amazon customer service? How do sellers contact customer service?

Every e-commerce platform has an official customer service, which is responsible for connecting with merchants and handling user complaints. So if sellers and users have any questions, they can contact customer service. So how do you contact Amazon seller customer service?

1. How to contact Amazon seller customer service?

1. Go to Amazon's official website, open Amazon's website, scroll down to the bottom and click Help Center;

2. Then we go to the Help Center, click Need more help - Contact us;

3. After logging into our account, you need to know the scope of your order, and then describe your problems one by one, the more specific the better;

4. Then you can choose to answer Amazon's call or contact customer service online;

5. If you need to call Amazon, click Amazon Call, leave your mobile number on the new page, and then click Amazon Contact Me;

6. If you want to chat online, click "Chat Online", enter your own question in the new window, and start chatting.

2. How do Amazon sellers contact customer service?

1. Click Help - Contact Us in the upper right corner of the Amazon Seller Backend page

2. Select the category of the corresponding question

If you are asking about "I want to open a store":

Taking returns, refunds and cancellations as an example, there are three ways to contact seller support: email, phone, and instant chat. Choose any one to make a consultation.

Email: This is usually what we call opening a case. Each issue will become an independent case until the case is closed.

The above is an introduction to the contact methods of Amazon seller customer service. At the same time, this article also introduces how Amazon sellers can contact customer service.